Customer Support

Helping to Ensure Your Success

To ensure your business success, please feel free to contact us online or by e-mail, phone or fax with your questions and comments.

Updating Your Company Info

How do I notify you to change my address, phone number, fax number or e-mail?

Contact customer service and include your company, contact, the new information and which directories your company is listed in. To find out what directories your company may be listed in, send an email to: customerservice@mediabrains.com.

How long will it take for the updates to be online?

General listings will be updated within 5-10 business days. Featured listings will be updated within 24 hours.

Invoicing and Making Payments

Questions About Your Invoice, Making Payment Or Payment Options

Please call Customer Service and ask for your Account Executive: (866) 627-2467

Please send all payments to the following address:

MediaBrains
PO Box 863467
Orlando, FL 32886-3467

Credit Card Payments

Credit-card payments offer you the advantage of a 10- to 30-day deferral before your credit-card bill even arrives. Each directory offers online credit card payment or contact Customer Service at (866) 627-2467. We accept all major credit cards.

Support Hours

9:00 am - 5:00 pm ET, Monday - Friday

Address:
999 Vanderbilt Beach Road
Suite 607
Naples, FL 34108

Phone: (239) 594-3200
Fax: (239) 594-3207
E-mail: customerservice@mediabrains.com