To ensure your business success, please feel free to contact us online or by e-mail, phone or fax with your questions and comments.

How do I update information about my company?

How do I update my Account Settings?

How do I change Contact Login information?

I forgot my Client Login information.

What is the best way to advertise my business online?

What is the difference between a "display link" and a "destination URL"?

What should I do if my logo looks distorted?

Can I change the description on my listing?

What type of file formats and sizes does MediaBrains accept for banner ads?

How is traffic driven to the directories?

How do I track the performance of my advertisements?

Questions about your invoice, making payments or payment options.

Which credit cards does MediaBrains accept?

Are there any other charges associated with a Featured Listing beyond the flat annual rate?

How do I update information about my company?
You may update your contact information in the Advertiser Center, which can be accessed through www.mediabrains.com

1. Go to www.mediabrains.com
2. Click "Client Login"
3. Enter your Email Address and Password. If you do not have your information click "Forgot your password?" and MediaBrains will email you a link to reset your password
4. Once you are logged into the Advertiser Center click "Company Profile" to make updates to your company information

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How do I update my Account Settings
You may update your Account Settings in the Advertiser Center, which can be accessed through www.mediabrains.com

1. Go to www.mediabrains.com
2. Click "Client Login"
3. Enter your Email Address and Password. If you do not have your information click "Forgot your password?" and MediaBrains will email you a link to reset your password
4. Once you are logged into the Advertiser Center go to "Account Settings" to make updates to your account information

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How do I change Contact Login information?

1. Go to www.mediabrains.com
2. Click "Client Login"
3. Enter your Email Address and Password. If you do not have your information click "Forgot your password?" and MediaBrains will email you a link to reset your password
4. Once you are logged into the Advertiser Center go to "Account Settings" to change your contact/login information

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I forgot my Client Login information.

1. Go to www.mediabrains.com
2. Click "Client Login"
3. Click "Forgot your password?" and MediaBrains will email you a link to reset your password

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What is the best way to advertise my business online?
MediaBrains offers several options to showcase your products and services online. Review all of your options on the Advertising Options page.

You may also contact one of our Online Marketing Specialists at (866) 627-2467 to discuss solutions for your company.

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What is the difference between a "display link" and a "destination URL"?
The display link is text that a user can see. When a display link is clicked it uses the “destination URL” to go to a particular page. For example, the commonly used phrase "Click Here" is the display link, while the destination URL is the page within a website, such as your home page, that the users sees after they click.

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What should I do if my logo looks distorted?
This is probably due to your logo being larger or smaller than 120 x 60. Logos must be 120 x 60 pixels in size. If your logo continues to look distorted please contact customer service at (866) 627-2467 or email: customerservice@mediabrains.com.

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Can I change the description on my listing?
Yes, you may change your description as often as you like.

1. Go to www.mediabrains.com
2. Click "Client Login"
3. Enter your Email Address and Password. If you do not have your information click "Forgot your password?" and MediaBrains will email you a link to reset your password
4. Once you are logged into the Advertiser Center click "Category Placements" to change edit your descriptions

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What type of file formats and sizes does MediaBrains accept for banner ads?
Visit our Ad Specs page for all the details on banner ads available on MediaBrains Business Directories and the Yahoo! News Marketplace.

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How is traffic driven to the directories?
MediaBrains partners with trusted brands, whose publishers have wide-reaching and targeted circulation for both their print publications and websites. These business buyers visit the publishers' websites to get information on their industry, as well as research and choose products and services. As a result, our directories deliver a highly targeted and qualified audience. Furthermore, MediaBrains has extensive expertise in search engine optimization; therefore directories are indexed by major search engines. As a result, our directories deliver a highly targeted audience of business buyers.

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How do I track the performance of my advertisements?

1. Go to www.mediabrains.com
2. Click "Client Login"
3. Enter your Email Address and Password. If you do not have your information click "Forgot your password?" and MediaBrains will email you a link to reset your password
4. Once you are logged into the Advertiser Center click "Performance Reports"

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Questions about your invoice, making payments or payment options.
Please call Customer Service at (866) 627-2467 and we will assist you with any questions or concerns.

Please send all payments to the following address:

MediaBrains
PO Box 863467
Orlando, FL 32886-3467

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Which credit cards does MediaBrains accept?
We accept all major credit cards

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Are there any other charges associated with a Featured Listing beyond the flat annual rate?
No. There are no additional costs that you will incur with your Featured Listing. We have created the flat rate model to help you manage your exposure continuously without having to monitor bidding on a daily basis. There are no set up charges, maintenance fees or pay-per-click costs.

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